Fair questions
Everything owners ask us.
Straight answers — including the ones a sales page usually buries.
AEO is Answer Engine Optimization: the process of structuring your site and content to increase the likelihood of being named when people ask AI — ChatGPT, Claude, Gemini, Perplexity. Instead of a list of links to wade through, AI often gives two or three answers to a question. AEO’s goal is to make your business one of those answers. It builds on SEO: keywords and site health still matter, but answer engines also weigh credibility, structure, and fresh content. We optimize for both traditional and AI search.
Check out our Visibility Scan and request the action plan it creates. The gaps identified in that report are what make ngenAOS different from the company that built your current site. We do not build a site, charge you for it, and then call you 11 months later when it is time to renew your hosting and maintenance contract. Every month you receive citation and search metrics, and fresh content is posted to your site. Our Service Level Agreement is the most comprehensive plan available at this price point: guaranteed uptime, service-level response times, backups, and patches. Cookie-cutter hosting companies want you to set it and forget it. When something breaks your site, they respond on their own schedule. With ngenAOS, if your website breaks, our Service Level Agreement spells out how quickly we will respond.
No — and nobody can. If a user asks the same question twice, they may get answers that name different businesses. We can’t and don’t promise placement in AI answers, but we do measure how often the answer engines cite you across repeated scans and report that citation rate. What we can promise: a site that’s easier for AI to find, read, and trust.
The site itself launches fast. AI visibility builds over months, not days. Our service contracts run for six months, and we focus on two things during that time: growing your business’s entity authority, and building credibility and relevance through content. If you don’t see improved metrics after six months, then we failed. We take a baseline the day you launch and report your citation rate as it moves, so you’re never guessing.
As a new company, we are building our portfolio and are offering founding-group terms: a new site for a fraction of the usual cost, reduced monthly hosting and maintenance, and a free interactive tool built to increase visitor engagement and produce leads. In return we ask for honest feedback and, once we’ve earned it, a testimonial. Exact pricing depends on scope. You own the site once it is paid for, and you can transfer it to another hosting company if you wish. Overall, our pricing is set at a level that is affordable for local businesses and provides a healthy ROI.
Less than you’d think. Our onboarding process gives us the information we need to develop a plan to improve your online presence. We need access to your current site and Google Business Profile, and your design and structure reviews throughout the process. You run your shop; we handle the rest.
We build everything. Websites are the foundation; we also build interactive tools for your site — schedulers, calculators, whatever fits your business, gives customers a reason to stay, and gives AI more reasons to cite you. We also build custom web-based applications.
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